Refund and Returns Policy

Website: www.beltsarena.com
Operated by: Belts Arena

Belts Arena is committed to delivering high-quality wrestling and championship title belts. We aim to ensure customer satisfaction and a reliable shopping experience. This policy outlines the conditions for returns, refunds, and exchanges.

Return Policy (30 Days)

Customers may request a return within 30 days of delivery.

To be eligible for a return:

  • Item must be unused and in original condition

  • Item must be returned in original packaging

  • Item must not be customized or personalized

  • Proof of purchase must be provided (order number or receipt)

Return requests must be submitted within 30 days after delivery. Requests made after this period may not be accepted.

To request a return, contact us at info@beltsarena.com with your order number and reason for return. Return instructions will be provided after approval.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Custom or personalized championship belts

  • Custom-designed wrestling title belts

  • Engraved or logo-added belts

  • Used or worn items

  • Items damaged due to misuse or improper handling

  • Clearance or sale items (unless defective or incorrect)

Custom-made products are manufactured specifically for each customer and cannot be returned unless they arrive damaged, defective, or incorrect due to our error.

Exchanges

Exchanges are available under the following conditions:

  • Item must be non-custom and returned in unused condition

  • Replacement item must be available in stock

  • Customer is responsible for any price difference and shipping costs

Custom belts can only be exchanged if there is a manufacturing defect or an error from our side.

Refunds

Once the returned item is received and inspected, we will notify you regarding approval.

If approved:

  • Refund will be issued to original payment method

  • Processing time is 5–10 business days after approval

  • Shipping charges are non-refundable unless due to our error

Payment providers or banks may take additional time to process refunds.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

We recommend using a trackable shipping service. Belts Arena is not responsible for returned items lost during transit.

Items must be properly packaged. Items damaged during return shipping due to poor packaging may not qualify for refund.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, notify us within 7 days of delivery.

Email: info@beltsarena.com
Include:

  • Order number

  • Clear photos of the product

  • Description of the issue

After verification, we will provide replacement or full refund at no additional cost.

Order Cancellation

Orders may be cancelled within 12 hours of placement if processing has not started. Custom or personalized orders cannot be cancelled once production begins.

Policy Updates

Belts Arena reserves the right to update or modify this policy at any time without prior notice. Updates will be posted on this page.

Contact Information

For all return and refund inquiries:

Email: info@beltsarena.com
Website: www.beltsarena.com